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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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surekha varma

April 11, 2025

5  out of  5
rating by surekha varma
"I would highly recommend Lisa Simpson as the go-to Account Manager for anyone looking to manage their insurance with State Farm. She’s an absolute 5/5 in every way! Previously, I was working with another agent (Adam Legett) in Plano. When I changed my vehicle, I needed to update my policy to the new car. Unfortunately, their office was completely unresponsive. I spent nearly 20 days without insurance coverage—despite multiple phone calls, emails, and even escalating the issue by tagging the agent in communications. Shockingly, no one got back to me. That’s when I turned to Lisa from Pete Knight’s office in McKinney—and she resolved everything within minutes. She truly came to the rescue. In another instance, someone rear-ended my car and tried to file a claim saying it was my fault. The case dragged on for months with no clear communication from State Farm. Once again, I went to Lisa, and she immediately stepped in, took charge, and made things move forward. Fingers crossed for a resolution soon—but I can already say, she’s the best! If you’re looking for someone reliable, responsive, and genuinely helpful—Lisa’s your person."
We responded:
"Lisa is amazing! Thank you Surekha, for fantastic review!! "
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Greg Sanchez

April 11, 2025

5  out of  5
rating by Greg Sanchez
"I can’t say enough how happy I have been with Kevin and my experience at State Farm. He has been so receptive to every need I have brought to him, patiently walked me through the process and procedures and has truly made feel like a valued person, not just a customer. He is why I will continue to renew my policies and trust State Farm with my home and auto and subsequently, my family as well. Thank you Kevin and thank you State Farm!"
We responded:
"Thank you Greg for the great review and for recognizing Kevin’s attention to detail and customer care. We appreciate you! "
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Reagan Bitner

April 8, 2025

5  out of  5
rating by Reagan Bitner
"Thank you so much to Heather Call for helping me. I’m recommending everyone to come to you. I appreciate you so much and you made this experience so easy whenever I was dreading it and got me a great rate."
We responded:
"Thank you Reagan for your kind words about Heather! We appreciate you! "
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Ale Casta

April 8, 2025

5  out of  5
rating by Ale Casta
"Thankful for finding this place!!!! Heather provided exceptional service while helping me navigate my car and life insurance options. Her expertise made the process smooth and stress-free, ensuring I found the best coverage for my needs! This is no time to be wasting time or money. Thanks for all your help!"
We responded:
"Thank you Ale for recognizing Heather and her fantastic work!!! We are lucky to have her on the team and appreciate you!"
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Greyson Moore

April 8, 2025

5  out of  5
rating by Greyson Moore
"Heather was so awesome! Request her for your insurance needs!"
We responded:
"Greyson, we couldn’t agree more!! Thank you for sharing! We appreciate you!"
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Isela Montes

April 8, 2025

5  out of  5
rating by Isela Montes
"Heather was such a breath of fresh air when it came down to discussing my insurance needs. She was knowledgeable with all my questions and made me feel like an actual individual and not just a fast sale. If you’re looking for insurance in the DFW area ask for Heather!"
We responded:
"Thank you Isela! Yes, Heather is fantastic!"
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Daniel Gutierrez

February 21, 2025

5  out of  5
rating by Daniel Gutierrez
"Pete and Luka are top notch insurance agents that truly care about their customers and take the time to make sure I understand my policies and make sure I have what I need to be covered. Thank you!!!"
We responded:
"Thank you Daniel! We appreciate you. "
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jose molina

January 20, 2025

5  out of  5
rating by jose molina
"Roxy has been assisting us with our insurance needs for years and has always gone above and beyond to assist us with our needs. Roxy is the definition of excellent customer service."
We responded:
"Thank you Jose! She is great!! "
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Company Confidential

December 30, 2024

5  out of  5
rating by Company Confidential
"I set up a policy with Rose Knight. Her set up was swift. She set proper expectations. I've worked with many. She ranks amongst the best. I've asked for specific things and gotten what the agent set up instead. I appreciate her integrity."
We responded:
"Thanks for review! Is this possibly for a different office though? Rose is at a different office. Pete Knight - Agent. 😁"
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Bismark dennis

September 6, 2024

5  out of  5
rating by Bismark dennis
"Elizabeth, assisted me to acquire my auto insurance.she made the process very easy.I recommend state farm to any vehicle owner all the time."
We responded:
"Thank you so much for the kind review. 😄. - Pete"
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Cristal Aguilar

May 4, 2024

5  out of  5
rating by Cristal Aguilar
"Pete always makes a point to ensure I understand what my options are and is always available to discuss any concerns that may arise. Pete is with you every step of the way. His office staff is phenomenal and always so kind to my little one."
We responded:
"Thx Cristal!! We appreciate you. "
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diana maldonado

March 9, 2024

5  out of  5
rating by diana maldonado
"Pete is always attentive, knowledgeable and caring. I have all my insurance business for years and I’ll recommend him for your insurance needs"
We responded:
"Thank you Diana! Your review means a lot. "
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kiara marrero

March 1, 2024

5  out of  5
rating by kiara marrero
"i had the pleasure of working with Ms. Roxy, and I couldn't be happier with the service she provided. I was contemplating taking my business elsewhere, but Ms. Roxy went above and beyond to ensure I got the best deal possible. Her assistance was invaluable, and I highly recommend her to anyone seeking exceptional service."
We responded:
"Thank you Kiara! Yes, Roxy is fantastic! We appreciate you. Pete "
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Bruce Edman

February 6, 2024

5  out of  5
rating by Bruce Edman
"Worked with Lisa, it was great! I moved all my insurance over to State Farm."
We responded:
"Thank you Bruce!! We appreciate you. "
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Ken Callahan

January 25, 2024

5  out of  5
rating by Ken Callahan
"I have the great pleasure of working with an exceptional insurance agent in Pete Knight. I have been with State Farm for 44 years, and in all that time i have never been happier with the service I received. Pete is not your average agent; he has a heart for people and what he does. Lets face it, when life happens and you need to call on your insurance policy it is rarely a good or happy time. Pete is highly communicative, he is always prompt, responsive, and surprisingly available whenever I needed to reach out. It's like having a superhero in the insurance world. Five stars without a doubt – Pete has made every made the process smooth and stress-free. If you're in need of top-notch service, look no further."
We responded:
"Thank you Ken, for this review. It means a lot to me. 🙏"
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Fernando Diaz

December 29, 2023

5  out of  5
rating by Fernando Diaz
"Pete’s team is always very helpful and attentive at looking for options to keep rates competitive."
We responded:
"Thank you Fernando!! We appreciate you. "
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Adam Mccain

December 19, 2023

5  out of  5
rating by Adam Mccain
"From Pete, to Roxy, and even the new guy, Mike, they are always awesome to deal with. I've always had a great relationship with Pete, and Roxy goes above and beyond in her customer service. They've always been there for me and my family during claims or hardships. Roxy is very knowledgeable and super friendly. In fact Pete, I think she needs an extra day off for fun! Thanks Pete and team for your excellent customer service and friendship!"
We responded:
"Thank you Adam!!! We appreciate the great review. 😁"
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Dillon Lavender

December 5, 2023

5  out of  5
rating by Dillon Lavender
"Mike WAS AWESOME. HELPED ME WITH EVERYTHING I NEEDED AND WAS VERY QUICK. didn't do my insurance through them but the experience was top notch. If you call ask for mike"
We responded:
"Thank you Dillon, for the fantastic review of Mike and our office. When rates adjust again, don’t hesitate to reach back out. 😁👍"
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Jonathan Garcia

November 7, 2023

5  out of  5
rating by Jonathan Garcia
"Lisa, Lisa, Lisa! Remember this name as you walk in to this location! Ask for her! You won't regret it! __________________________________________________ If there's someone I love to work with, it is Lisa. From the moment we walked in looking for a quote, to doing some modifications today, the experience has been incredible. The welcoming feeling, amazing customer support, the expertise, gosh SHE HAS IT ALL! __________________________________________________ She is someone that goes above and beyond to make sure her clients are well taken care of and have no doubts! She takes the time to explain all your options, as well as presenting any possible problems before they can occur. SHE IS a problem-solver that cares for her customers and knows what she is doing. She has my full trust to do what is needed without having a single doubt. I know you may not read for much more, so before you head over to this location, remember, ASK FOR LISA!"
We responded:
"Thank you Johnathan for the fantastic review!! Yes, Lisa is awesome!!"
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Lori Williamson

November 7, 2023

5  out of  5
rating by Lori Williamson
"Can't say enough good things about Elizabeth. She is so knowledgeable and efficient. She always goes above and beyond to deliver amazing service."
We responded:
"Thank you Lori! We love great reviews!! Great job Liz. 😀"
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thomas hanley

September 29, 2023

5  out of  5
rating by thomas hanley
"Pete has been my agent since he stated over 10 years ago. He is very honest and attentive. He has gone above and beyond in every way even help with claim issues. I couldn’t be more grateful for him and his other staff. Thank you so much! I highly recommend them."
We responded:
"We appreciate the review. You are too kind. 😁"
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Ibrahim Hasan

September 27, 2023

5  out of  5
rating by Ibrahim Hasan
"Amazing customer service. Lisa Simpson is the best She went above and beyond to get me a rate within my budget.. Thank you so much 🙏🏻"
We responded:
"Thank you Ibrahim!! Yes, Lisa is wonderful!! We appreciate you. 👍"
Profile photo of T and T Lewis Residential

T and T Lewis Residential

August 24, 2023

5  out of  5
rating by T and T Lewis Residential
"Kevin and Roxy have been super helpful. They were able to beat the price of my current auto policy. I look forward to being a life long customer with this company. Thank you for your patience and kindness."
We responded:
"Yes Kevin and Roxy are 2 of the best!! We appreciate you!!"
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Salvador Enriquez Jr.

August 22, 2023

5  out of  5
rating by Salvador Enriquez Jr.
"Roxanne has always answered my calls when I have questions she’s been the best since moving from direct auto ! Hands down !"
We responded:
"Thank you Salvador! We appreciate you. 😁"
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Michael Medina

August 22, 2023

5  out of  5
rating by Michael Medina
"Roxanne Gaitan has been providing me excellent customer service since day one from moving from progressive. Always available to assist me and answer my questions."
We responded:
"Thank you Michael! We love Roxanne! She works hard for her customers. 😁"